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Privacy Policy

Last Updated: May 25, 2026

Introduction

dynamo-ridge ("we", "our", or "us") is committed to protecting the privacy of our website visitors and program participants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dynamo-ridge.com or enroll in our programs.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Enroll in our programs
  • Contact us via email
  • Subscribe to our newsletter
  • Complete forms on our website

This information may include:

  • Parent/Guardian name and contact details
  • Child's name and age
  • Email address
  • Postal address
  • Any additional information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Pages viewed and time spent on pages
  • Referring website
  • Operating system

How We Use Your Information

We use the information we collect to:

  • Process program enrollments and communicate with participants
  • Send confirmation emails and program updates
  • Respond to inquiries and provide customer support
  • Improve our website and services
  • Send promotional communications (with your consent)
  • Comply with legal obligations
  • Protect against fraud and unauthorized activity

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contract: Processing necessary to fulfill our service agreement with you
  • Consent: You have given explicit consent for specific processing activities
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Legal Obligation: Processing required to comply with legal requirements

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who assist with website hosting, email delivery, and payment processing
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or transfer of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Program enrollment data is typically retained for 7 years for educational record-keeping purposes.

Your Rights

Under UK data protection law, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation on how we use your data
  • Right to Data Portability: Request transfer of your data to another service
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our programs serve children and teenagers. We collect limited information about children only with parental consent and for the purpose of program delivery. We do not knowingly collect information from children under 13 without verified parental consent.

Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. For detailed information about our cookie practices, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

International Data Transfers

Your information is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 47 Lothian Road, Edinburgh, EH1 2DJ, United Kingdom

Supervisory Authority

You have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe we have not handled your personal data appropriately:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: dynamo-ridge.com

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